Insights inspired by Booking.com’s Global AI Sentiment Report 2025 – India Edition
Business Travel Meets Intelligent Automation
Booking.com’s research reveals that 87% of Indian travelers have already used AI in some aspect of travel. Among corporate travelers, the use of AI spans:
– Destination research and timing (53%) – to plan trips around business schedules and local events.
– Real-time translation (55%) – essential for international meetings and conferences.
– In-destination recommendations (52%) – to make the most of limited downtime with personalized suggestions.
– Navigation and local transport (41%) – critical for multi-stop itineraries and unfamiliar cities.
Generative AI is enabling a new kind of business trip: one that’s smarter, faster, and more efficient, allowing professionals to focus on outcomes rather than logistics.
AI as a Travel Assistant—Not a Replacement
While enthusiasm is high, the report highlights that only 16% of Indian respondents fully trust AI to make independent decisions. Business travelers, in particular, value control and compliance—whether it’s choosing policy-aligned hotels or optimizing schedules around meetings.
That’s where the true opportunity lies: positioning AI as a supportive co-pilot, not an autonomous agent. From dynamic travel policies to expense-aware suggestions, AI is best used to augment human decision-making in corporate travel management.
Responsible Business Travel: AI as a Force for Good
In addition to efficiency, Indian business travelers are increasingly mindful of sustainability and local impact:
– 82% value AI recommendations that avoid crowded destinations.
– 80% want AI to highlight local experiences that benefit communities.
For companies with ESG mandates or CSR goals, this opens up exciting possibilities. AI-powered travel platforms can help teams align business trips with sustainability initiatives—while still delivering comfort and convenience.
India’s Leadership in AI-Driven Corporate Travel
India ranks among the top AI-positive markets globally:
– 46% identify as AI Enthusiasts
– 28% are AI Advocates
– 99% have engaged with AI in some form
This tech-forward mindset makes India uniquely positioned to lead the adoption of AI in corporate mobility—from smart booking platforms to predictive travel insights and cost optimization.
Even as other regions like Europe and North America show skepticism, Indian professionals are already integrating AI into their everyday workflows—including business travel.
Looking Ahead: What Booking.com Gets Right
Booking.com has long been a pioneer in travel tech, and this report underlines its commitment to responsible, ethical, and user-centric AI deployment. For business travel stakeholders—from travel managers to platform providers—there’s a clear call to action:
Embrace generative AI not just as a tool for automation, but as a catalyst for smarter, more meaningful business travel.
Final Thoughts
As India steps confidently into the AI era, business travel is becoming less reactive and more predictive. With the right guardrails in place—trust, transparency, and human oversight—AI can make corporate travel not only more efficient but more thoughtful.
Credit: This blog is inspired by Booking.com’s Global AI Sentiment Report 2025 – India Edition. All data and insights attributed to the original study.