For cancellation please use the cancel option inside the application. Once the trip is started, cancellations are not permitted.
We strive to make the user experience as best as possible – however sometimes there can be little bit of issues here and there. We have a well seasoned support system to report and address the issues. If the trip doesn’t meet your expectations, kindly inform us within 7 days through the help section available in the application. We will investigate and process the partial or full refund within 3-5 working days. All requests will be evaluated at taSki’s sole discretion, and on a case-by-case basis.