taSki Driver — Privacy Policy

Last updated: 9 May 2026

This policy explains what personal information the taSki Driver mobile application (the "Driver App") collects from drivers, why we collect it, who we share it with, and the choices you have. It applies only to the Driver App. If you are a passenger, corporate user, or vendor, the general taSki Privacy Policy applies to you instead.

The Driver App is operated by taSki Technologies PVT LTD ("taSki", "we", "us"), having its registered office at Umiya Business Bay Tower-1, Kaverappa Layout, Kadubeesanahalli, Bengaluru, Karnataka 560103, India. By installing or using the Driver App you agree to this policy.

1. Background location notice

The taSki Driver App collects precise location data, including in the background — that is, while the app is closed, minimised, or your phone screen is off — for as long as you are signed in and on duty. This is required so that we can record trip GPS for vendor and corporate visibility, generate accurate fare and payout calculations, and let dispatch reach you when a trip is assigned. You can revoke background location at any time from your device settings, but the App will not be able to perform its core functions if you do.

2. Information we collect

2.1 Information you give us

Account & identity: mobile number, email address, full name, profile photo.
Driver verification (KYC): driving licence number and photo, Aadhaar number and photo or other government-issued identity document, vehicle registration certificate, vehicle insurance and permit documents, PAN, address. These are required by Indian transport regulations and by the corporate clients you serve.
Banking details: account number, IFSC, UPI ID — used only to remit your trip payouts.
Trip-related uploads: photos of toll receipts, parking receipts and trip-end odometer where the trip flow asks for them.
Communications: messages you send to taSki support, vendor or corporate dispatch through the in-app messaging surface.

2.2 Information collected automatically while you use the App

Precise location (foreground & background): GPS coordinates, accuracy, speed, bearing, altitude, timestamp. Sampled while you are signed in. Used for trip tracking, fare distance, attendance check-in / check-out and live ETA to passengers.
Activity recognition / motion sensors: the App reads coarse "still / walking / in-vehicle" signals on your device (via the operating system's activity-recognition API) only to save battery — for example, to stop sampling GPS while you are stationary. Raw motion data is processed on-device and is not uploaded.
Push notification token: the Firebase Cloud Messaging (FCM) token issued by your device, used to deliver trip assignments and dispatch messages. We do not use it for marketing.
Device & technical data: a stable per-install device identifier, device model, OS version, App version, language, battery state, network type and connectivity status. Used for session management, rate-limiting GPS uploads, and debugging.
App diagnostics: stack traces and breadcrumbs generated when the App encounters an error, sent to our crash monitoring provider (see Section 4). Stack traces do not include your name, KYC documents, or location coordinates.

2.3 What we do not collect

We do not access your contacts, SMS messages, call logs, browsing history or photo library other than the photos you explicitly attach during KYC or trip-end upload.
We do not use any advertising identifier (Google AAID or Apple IDFA) and we do not run advertising in the App.
We do not collect biometric data.

3. How we use this information

Purpose	Data classes used
Driver onboarding and verification	KYC documents, identity, banking details
Assigning, tracking and completing trips; live passenger ETA	Precise location (foreground & background), device id, push token, trip uploads
Calculating fares, driver payouts, attendance and reimbursements	Precise location, trip uploads (toll, parking)
Reducing battery use while you are stationary	Activity recognition / motion (on-device only)
Notifying you of new trip assignments and dispatch updates	FCM push token, device id
Detecting and fixing crashes, slow surfaces and abuse	App diagnostics, technical data
Compliance with Indian transport, tax and accounting law	KYC, banking, trip ledger

4. Who we share data with

We share personal data only with the categories of recipients listed below, and only to the extent necessary for the purpose shown.

Vendor partners who own the cab you drive: trip GPS and trip status for visibility, your name and mobile so dispatch can reach you, payout statements.
Corporate clients whose passengers you serve: live trip GPS and ETA during their trip, trip start/stop timestamps, driver display name (no KYC document is shared with corporates).
Passengers assigned to you for a specific trip: driver display name, vehicle number, masked phone number for ride-time calls.
Service providers acting on our behalf:
- Amazon Web Services (Mumbai region) — application hosting and database storage.
- Sentry (Functional Software, Inc., USA) — crash and performance monitoring. Receives stack traces, App version, device model and a hashed user id. Does not receive KYC or location coordinates.
- Amazon Simple Email Service — transactional emails (account verification, payout notifications).
- DLT-registered SMS aggregator — one-time passwords for sign-in, using the DLT-approved template.
- Google Firebase Cloud Messaging — delivery of trip-assignment push notifications.
- Razorpay — bank account verification when you update payout details.
Lawful authorities when required by valid Indian legal process, or when necessary to investigate fraud, accidents, or threats to safety.

We do not sell personal data and we do not share it for the marketing purposes of any third party.

5. Where data is stored and how long we keep it

Personal data collected through the Driver App is stored on servers located in India (AWS Mumbai, ap-south-1). Crash diagnostics are processed by Sentry which may transfer that limited subset to the United States; we rely on Sentry's standard contractual clauses for that transfer.

Trip GPS pings: retained for 18 months for audit, dispute resolution and statutory record-keeping, then summarised to per-trip totals and the raw stream is purged.
KYC documents: retained for as long as your driver account is active, plus 7 years thereafter as required by Indian tax law and the Motor Vehicles Act.
Account profile, payout statements, and transactional messages: retained for 7 years.
Crash diagnostics in Sentry: 90 days, then automatically purged.

6. Your rights

You can:

see your profile and KYC information from inside the Driver App (Profile → Documents);
correct any incorrect information from the same screen, or by writing to us;
turn off background location from your device settings (note: the App's core trip-tracking features will not work if you do);
ask us to delete your account and associated personal data, subject to the retention obligations in Section 5 above.

To exercise any of these rights, email info@taski.in from the email address registered on your driver account, or write to the postal address in Section 9. We will respond within 30 days.

7. Children

The Driver App is intended only for drivers aged 18 or older holding a valid commercial driving licence. We do not knowingly collect data from anyone under 18.

8. Changes to this policy

We may update this policy from time to time — for example, when we add new product features or new service providers. The "Last updated" date at the top of this page will reflect the most recent change. Material changes will also be notified inside the App at next sign-in.

9. Contact

taSki Technologies PVT LTD
Umiya Business Bay Tower-1,
Kaverappa Layout, Kadubeesanahalli,
Bengaluru, Karnataka 560103,
India

Email: info@taski.in
Web: https://www.taski.in/

For a quick reference of the privacy declarations made to Apple's App Store and to Google Play, see the data-safety summaries on the respective listings.