Reference
Employee transport glossary.
The terms that appear in vendor proposals, transport policies and RFPs, defined plainly. No product pitch — if a definition needed one it would not be a definition.
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Employee transport management system (ETS)
ETS · employee transportation management system · employee commute platform
An employee transport management system is software that plans, allocates, tracks and bills an organisation’s employee commute. It takes shift rosters as input, generates vehicle routes, assigns them across transport vendors, tracks trips live, enforces safety rules and reconciles vendor invoices against the agreed rate card.
In practice, and why it matters → -
Nodal pickup
nodal point · node pickup · common pickup point
Nodal pickup is where employees walk to a designated common point — a landmark, junction or apartment gate — instead of being collected from their doorstep. One stop serves several employees, shortening the pickup chain and reducing the distance and time a vehicle spends collecting a full load.
In practice, and why it matters → -
No-first-no-last-drop
NFNL · no first pickup no last drop
No-first-no-last-drop is the rule that a woman employee should not be the first person picked up or the last person dropped on a night-shift route — the two points at which she would otherwise be alone in the vehicle with the driver. Where it cannot be avoided, a security escort travels with her.
In practice, and why it matters → -
Night-shift escort
marshal · security escort · guard
A night-shift escort is a trained security person who travels in the vehicle on night-shift routes, most often where a woman employee would otherwise be alone with the driver. The escort is separate from the driver and is present for the legs where the risk arises rather than the whole journey.
In practice, and why it matters → -
Transport roster
cab roster · shift roster · transport requisition
A transport roster is the list of which employees need transport, for which shift, on which date, and in which direction. It is the input to route generation: routes cannot be planned from headcount alone, because the vehicles needed depend on who is actually travelling on that particular day.
In practice, and why it matters → -
ETS vs shuttle management
Shuttle management runs fixed routes to a published timetable between fixed points, like a bus service. An employee transport management system plans routes from a roster each day, so pickup points, sequence and vehicle counts change with who is travelling. Most Indian programmes run both.
In practice, and why it matters → -
Empty running
dead mileage · dead kilometres · deadhead
Empty running is distance a vehicle travels with no passengers aboard — positioning from the yard to the first pickup, returning after the last drop, or moving between routes. It is paid for and carries nobody, and in most programmes it is a material share of total distance.
In practice, and why it matters → -
Three-way match
3-way match · invoice reconciliation
In transport billing, a three-way match reconciles three records before an invoice is paid: the trip that actually ran, the contracted rate card, and the vendor’s invoice line. A line that disagrees with either of the other two is flagged rather than paid.
In practice, and why it matters →
Beyond the definitions
See how these work on a real programme.
Bring one site's roster and we will model it against your current spend.